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Architecture of Tchango
Tchango's groundbreaking AI solutions that are reshaping business communications
AGENT COORDINATION
Tchango facilitates the creation of specialized AI Agents adept at managing distinct tasks. An AI coordinator actively oversees the conversation flow to allocate the most suitable AI Agent for each inquiry.
Beyond merely responding to inquiries, Tchango’s AI Agents are equipped to perform tasks and interact with data hosted externally via webhooks in real-time. Develop AI chatbots capable of scheduling appointments, managing returns, gathering contact details, issuing notifications, or seamlessly transitioning to live support as required.
ACTION EXECUTION
DATA REFINEMENT
A comprehensive suite of AI-powered debugging tools allows for the meticulous inspection, selection, cleaning, and enhancement of training data following initial data gathering. This process helps in closing knowledge gaps and refining responses, enabling continuous improvement of your chatbot.
Tailor your AI chatbot by training it with your proprietary data. Upload varied data formats to ensure nuanced interaction capabilities.
Continual updates and automated re-training keep your AI assistant proficient, ensuring sustained high performance.
CUSTOM DATA TRAINING
PRECISION EMPOWERMENT
Take an active role in training with your data to ensure the information relayed by your chatbot is accurate, significantly reducing erroneous or misleading responses.
Effortlessly track and analyze all customer interactions, optimizing your chatbot's performance for better engagement.
CONVERSATION MONITORING
INTELLIGENT WEBHOOKS
Customize webhook functionality to integrate intelligently with your system, meeting specific operational requirements.
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Hand over the routine chore of customer service and lead generation to Tchango, freeing you to excel in serving your customers with efficiency.
Tchango empowers your business with cutting-edge chatbot technology designed for efficiency, scalability, and seamless integration.